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CUCM 6.1 and the Common Partition - deleting logs

Does anyone know how to delete the log files that keep stacking up in the common partition? Thanks.

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Accepted Solutions
Cisco Employee

Re: CUCM 6.1 and the Common Partition - deleting logs

Good Morning Jeremy,

In Alert Central of RTMT, you can set the properties of the LogPartitionLowWaterMarkExceeded alert to notify you when the threshold is exceeded so that you may have time to clean things up. The default threshold is 90%. You may set it lower if need be. The Log Partition Monitoring service monitors the Common partition disk space and initiates an the alert when this low water mark is crossed.

To manually clean things up, you could use the RTMT Trace and Log Collection tool to download and delete files proactively. If you select the 'Collect Files' option, you will have the choice of deleting collected log files from the server.

Hope this helps.

Regards,

Michael.

4 REPLIES
Cisco Employee

Re: CUCM 6.1 and the Common Partition - deleting logs

Good Morning Jeremy,

In Alert Central of RTMT, you can set the properties of the LogPartitionLowWaterMarkExceeded alert to notify you when the threshold is exceeded so that you may have time to clean things up. The default threshold is 90%. You may set it lower if need be. The Log Partition Monitoring service monitors the Common partition disk space and initiates an the alert when this low water mark is crossed.

To manually clean things up, you could use the RTMT Trace and Log Collection tool to download and delete files proactively. If you select the 'Collect Files' option, you will have the choice of deleting collected log files from the server.

Hope this helps.

Regards,

Michael.

New Member

Re: CUCM 6.1 and the Common Partition - deleting logs

Thanks - that worked.

New Member

Re: CUCM 6.1 and the Common Partition - deleting logs

Hello Michael,

I have a similar situation with CallManager 5.1, the disk usage almost reach 100% on Disk/Active.

Is there a way to delete logs and traces (none trace has been activated) on the Active Partition using RTMT?

Regards

Walter Flores

Super Bronze

Re: CUCM 6.1 and the Common Partition - deleting logs

It's completely normal for CM5.1 to run at 90%+ on the active partitions, however there are a number of bugs relating to excessive (I'd say 97%+ usage) on these partitions.

Do a search on the bug toolkit, but to get you started:

CSCsc83849 - Refers to fact that thresholds should be 96%, as over 90% is normal.

CSCsg60309 - Contains proceudre for getting rid of some post-upgrade files

CSCsg54205 - Contains procedure for getting rid of some log files...

CSCse82038 - Some license log file filling up disks...

Hope this helps

Aaron

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Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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