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CUCM 6.1 - Attendant Console speed dials and other lists

phretbored
Level 1
Level 1

Where does the data for speed dials and other lists that the AC user personalizes get stored?

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Accepted Solutions

mattcalderon
Level 4
Level 4

The txt file is stored here.

C:\Program Files\Cisco\Unified Communications Manager Attendant Console\userlists for the corp directory.

You can actually export the speed dials by going to File-->Export Speed Dial

Edit: Just found the speed dial location its here:

C:\Program Files\Cisco\Unified Communications Manager Attendant Console\data\

This houses a globalsetting.xml file and then each AC user that has logged on.

Matt

Matt

View solution in original post

2 Replies 2

mattcalderon
Level 4
Level 4

The txt file is stored here.

C:\Program Files\Cisco\Unified Communications Manager Attendant Console\userlists for the corp directory.

You can actually export the speed dials by going to File-->Export Speed Dial

Edit: Just found the speed dial location its here:

C:\Program Files\Cisco\Unified Communications Manager Attendant Console\data\

This houses a globalsetting.xml file and then each AC user that has logged on.

Matt

Matt

Matt,

Right on.

Now that I am looking at AC again after a long while I remember seeing the data folder before.

Also the export/import speed dial features are just what I needed.

Thanks!