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CUCM 6.1 SMTP Service Down

I have an issue where we have setup an SMTP server so that we get electronic notifications of any alerts via RTMT, the server is configured both within RTMT and CUCM O/S admin but within the O/S Admin it says that the smtp service is down. I can ping the SMTP mail server and have checked to make sure that the server will recieve incoming mails from my CUCM Publisher. I have been on the cli and can configure the smtp service from here but cannot find anywhere to stop/start/activate the service, can anyone please shed some light on what I have missed?

Thank you in advance Stuart

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