Which document should I look into to get more information about personal/corporate directories setup?
We never used personal directory before, so we would like to learn more about the setup detials (pros/cons).
One of things that we modified on CCm4.0 was the corporate directory displayed name-search priority (e.g. last name first, first name second and number last). We also want to find out how we can modify this section.
CCM 4.x is an open box. You can make changes to the xml file on CCM 4.x and customize the directory.
CCM 5.0 and above are 'appliance' (ie. locked down). You cannot modify the XML file any more. If you want to customize the directory, you'll have to host the XML file on a web server (e.g. Microsoft IIS). Then configure the 'URL Directory' enterprise parameter to point to the customized XML.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...