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CUCM 6 - EM, change pin at login

hi there all,

i have configured a CUCM 6.1, so when a user logs into Extension Mobility, he is prompted to change his pin. this is done in the end user config, and I have edited the credentials accordingly.

However when we log in it does ask to change the pin, but when you try, it always fails.

Anyone seen this before and could advise?

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