You would need to enable Call Detail Records (Call Manager service parameter) and you would also need to enble logging of calls with zero duration (Call Manager service parameter) so that you could catch the missed calls. Once you enable this, you can either send the CDRs to an off box server or you can enable CDR Analysis and Reporting (CAR) locally on the publisher. CAR is mediocre but it may get you want you need. it will also (at a minimum) give you a way to dump the raw data so you can parse it yourself (e.g. in a spreadsheet). See this link:
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...