Have you checked whether or not your VM ports in CUCM are registered or not?
- VM Profile that you created have you assigned that profile under Phone>DN as the VM Profile.
- Check VM Ports under CUCM
- Check Pilot Point in CUCM and UCnx
Even though you have not created a VM account for that particular extension on your test phone pressing MESSAGES key on phone should take you to Connections and it will ask for Enter ID and Password stuff..
Check in Connections under : Telephony Integrations > Port Group > Device Name Prefix it should match exactly what you named in CM.
As per your CM info you provided Device Name Prefix should be CiscoUM1-VI.
You can test telephony integration from CNX. VM Ports in CM have to be registered for you to be able to call Connections. Even if you have configured more than 2 ports in CM and CNX, only 2 ports will register due to Demo License capabilities.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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