CUCM 7.0---sip trunk(Non Sec)--Avaya SES---sip trunk(TLS)---avaya ACM
SIP trunk between CUCM and SES are use G.711 a-law codec,The call failured.and avaya trace tools prompt codec mismatch. on cisco ip phone check the call status at the moment,it use g.711 mu-law,pls help me!
Can you provide CallManager traces for this failed call.
Also, please ensure that your region settings is g.711 throughout CUCM, especially for the SIP call. Also, do you have MTP required checked on the SIP trunk.
I don't know which callmanager trace files can i provide,i want to trace the call progress also.pls tell me how to get the trace file use RTMT.
all of my region is g.711,and the SIP trunk had checked the MTP required,a-law.
Ok, what I need is the CallManager service traces for the failed call.
Setup the CallManager service traces to detailed and collect them using RTMT. refer to this link
The attachment you sent does not have the proper info. From the link I sent you, you will see that you need to set the trace level for SDI and SDL. For both you will see there are check boxes, please make sure that you have checked all the check boxes that have 'SIP' in it. From the trace you have sent, I don't see any SIP messages, so looks like SIP checkbox was not checked.
Please check the appropriate boxes and upload both SDI and SDL traces for the recreated issue. You can zip them and upload them.