04-21-2014 01:33 AM - edited 03-16-2019 10:31 PM
Hi All,
CUCM 7.1(3) services are stuck in starting state. None on the services are getting activated. I have tried restarting the server also. Please refer the output below.
Also we did not had any change in the configuration which can trigger to this situation. Please revert if any one is having resolution for this case.
admin:show status
Host Name : GENTEX-CM-PUB
Date : Sun Apr 20, 2014 22:42:40
Time Zone : Gulf Standard Time (Asia/Dubai)
Locale : en_US.UTF-8
Product Ver : 7.1.3.20000-2
Platform Ver : 2.0.0.1-1
License MAC : E41F13245784
Uptime:
22:42:41 up 15 days, 10:15, 1 user, load average: 0.00, 0.00, 0.00
CPU Idle: % System: 00.00% User: 00.00%
IOWAIT: 00.00% IRQ: 00.00% Soft: 00.00% Intr/sec: 1033.66
Memory Total: 2073224K
Free: 1282720K
Used: 790504K
Cached: 487960K
Shared: 0K
Buffers: 75980K
Total Free Used
Disk/active 43453524K 31479332K 11532728K (27%)
Disk/inactive 43453556K 41164244K 81984K (1%)
Disk/logging 151179108K 121643788K 21855852K (16%)
admin:
admin:utils service list
Requesting service status, please wait...
System SSH [STARTED]
Cluster Manager [STARTED]
Service Manager is running
Getting list of all services
>> Return code = 0
A Cisco DB[STARTING]
A Cisco DB Replicator[STARTING]
Cisco AMC Service[STARTING]
Cisco AXL Web Service[STARTING]
Cisco Audit Event Service[STARTING]
Cisco Bulk Provisioning Service[STARTING]
Cisco CAR Scheduler[STARTING]
Cisco CDP[STARTING]
Cisco CDP Agent[STARTING]
Cisco CDR Agent[STARTING]
Cisco CDR Repository Manager[STARTING]
Cisco CTIManager[STARTING]
Cisco CTL Provider[STARTING]
Cisco CallManager[STARTING]
Cisco CallManager Admin[STARTING]
Cisco CallManager Cisco IP Phone Services[STARTING]
Cisco CallManager Personal Directory[STARTING]
Cisco CallManager Serviceability[STARTING]
Cisco CallManager Serviceability RTMT[STARTING]
Cisco Certificate Authority Proxy Function[STARTING]
Cisco Certificate Expiry Monitor[STARTING]
Cisco DRF Local[STARTING]
Cisco DRF Master[STARTING]
Cisco Database Layer Monitor[STARTING]
Cisco Extension Mobility Application[STARTING]
Cisco IP Voice Media Streaming App[STARTING]
Cisco License Manager[STARTING]
Cisco Log Partition Monitoring Tool[STARTING]
Cisco Messaging Interface[STARTING]
Cisco RIS Data Collector[STARTING]
Cisco RTMT Reporter Servlet[STARTING]
Cisco Serviceability Reporter[STARTING]
Cisco Syslog Agent[STARTING]
Cisco Tftp[STARTING]
Cisco Tomcat[STARTING]
Cisco Tomcat Stats Servlet[STARTING]
Cisco Trace Collection Service[STARTING]
Cisco Trace Collection Servlet[STARTING]
Cisco UXL Web Service[STARTING]
Cisco Unified Mobile Voice Access Service[STARTING]
Cisco WebDialer Web Service[STARTING]
Host Resources Agent[STARTING]
MIB2 Agent[STARTING]
Native Agent Adapter[STARTING]
SNMP Master Agent[STARTING]
SOAP -Log Collection APIs[STARTING]
SOAP -Performance Monitoring APIs[STARTING]
SOAP -Real-Time Service APIs[STARTING]
System Application Agent[STARTING]
Cisco CAR Web Service[STOPPED] Service Not Activated
Cisco CallManager Attendant Console Server[STOPPED] Service Not Activated
Cisco CallManager SNMP Service[STOPPED] Service Not Activated
Cisco DHCP Monitor Service[STOPPED] Service Not Activated
Cisco Dialed Number Analyzer[STOPPED] Service Not Activated
Cisco DirSync[STOPPED] Service Not Activated
Cisco Extended Functions[STOPPED] Service Not Activated
Cisco Extension Mobility[STOPPED] Service Not Activated
Cisco IP Manager Assistant[STOPPED] Service Not Activated
Cisco SOAP - CDRonDemand Service[STOPPED] Service Not Activated
Cisco TAPS Service[STOPPED] Service Not Activated
Primary Node =true
admin:
04-21-2014 02:38 AM
Hi,
This could be due to file system corruption because of an unclean shutdown or any other internal issue. As a reboot has already been tried i would suggest booting up the server using the recovery cd for version 7.1.3 and running a file system check. You can download the recovery software from the following link and burn it on a disk
http://software.cisco.com/download/release.html?mdfid=282421166&flowid=45895&softwareid=282074294&release=7.1%285b%29&relind=AVAILABLE&rellifecycle=&reltype=latest
Also, check for any core dumps using 'utils core list' command.
HTH
Manish
02-01-2019 06:39 AM
The same thing is happening to me. Only that in version 9.1. What I do? I can't find ISO recovery to Versio 9.1 in Software Donwload. Can I help me?
02-01-2019 06:57 AM
Hi there
The best bet for you is to touch base with your Cisco SE/AM or open up a TAC. They can upload the file to a fileshare
Hope this Helps
Cheers
Rath!
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02-01-2019 10:01 AM
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