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CUCM 7.1.5 Backup failed after Sub IP Address change

This seems like it should be a simple configuration task I missed when changing the IP of a subscriber server. Both the Pub and other Sub backup completes successfully. Error is due to the Trace Collection Tool. Ideas?? Thanks!

Server : CUCM-03

Feature : CCM

Component : TCT

Time Completed: 2012-02-11-00-16-53

Result Code : 1

Result String : ERROR

=====================================================

2012/02/11 00:16: du -sckL /usr/local/cm/conf/TraceCollectionJobList.xml | grep total | awk '{print $1}'

2012/02/11 00:16: Free space on /common/drf = 66386096 KB, required space = 4 KB

2012/02/11 00:16: Ready for backup

----> BEGIN Standard Output

----> END Standard Output

----> BEGIN Standard Error

----> END Standard Error

RTMT error:

CiscoDRFFailure

Reason : DRF was unable to backup component SYSLOGAGT.Error : Incomplete Parameters

AppID : Cisco DRF Master

ClusterID :

NodeID : CCM-01

CiscoDRFFailure

Reason : DRF was unable to backup component SYSLOGAGT.Error : Incomplete Parameters

AppID : Cisco DRF Master

ClusterID :

NodeID : CCM-01

1 REPLY
New Member

CUCM 7.1.5 Backup failed after Sub IP Address change

I figured out the issue. I was only allowing certain IP addresses to have access to the SFTP server for backup. I forgot to update the SFTP server with the new IP of the Sub.

So if you see this type of error when a CUCM backup fails...check your SFTP server first!!

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