12-19-2011 02:54 AM - edited 03-16-2019 08:36 AM
Hi
I have see a lot of posts here related to this issue But i decided to open a new one for many reasons
First i tried to logging to the administration page and i saw ((database communication error))
i checked into cli and i found the Cisco DB service down
i tried to start it but with out success
Note:
we have ONLY one CUCM
We didnt change the ip address of CUCM
WITH THE RECOVERY DISC MAY SOLVE THE PROBLEM?
Command Line Interface is starting up, please wait ...
java.io.FileNotFoundException: /var/log/active/platform/log/cli.bin (Read-only file system)
at java.io.RandomAccessFile.open(Native Method)
at java.io.RandomAccessFile.<init>(RandomAccessFile.java:212)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.restoreIndex(ciscoRollingFileAppender.java:100)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.setFile(ciscoRollingFileAppender.java:43)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.java:196)
at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.java:155)
at org.apache.log4j.xml.DOMConfigurator.setParameter(DOMConfigurator.java:530)
at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:182)
at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:140)
at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.java:153)
at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurator.java:415)
at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:384)
at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:783)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:666)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:616)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:584)
at org.apache.log4j.xml.DOMConfigurator.configure(DOMConfigurator.java:687)
at sdMain.main(sdMain.java:582)
java.lang.NullPointerException
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.updateIndex(ciscoRollingFileAppender.java:117)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.nextFileName(ciscoRollingFileAppender.java:92)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.append(ciscoRollingFileAppender.java:74)
at org.apache.log4j.AppenderSkeleton.doAppend(AppenderSkeleton.java:221)
at org.apache.log4j.helpers.AppenderAttachableImpl.appendLoopOnAppenders(AppenderAttachableImpl.java:57)
at org.apache.log4j.Category.callAppenders(Category.java:187)
at org.apache.log4j.Category.forcedLog(Category.java:372)
at org.apache.log4j.Category.info(Category.java:674)
at sdMain.main(sdMain.java:596)
log4j:ERROR No output stream or file set for the appender named [CLI_LOG].
Welcome to the Platform Command Line Interface
admin:
regards
Solved! Go to Solution.
12-24-2011 12:01 PM
Exactly, you will need to use the Recovery disk. My suggestion would be to consult Cisco TAC ( which you must have done already since you didnt get any response from netpro ) who will help you with the recovery. This issue occurs due to CUCM DB files getting corrupt. In worst case, the CUCM needs rebuilt too.
Nothing to scare you but to tell you the facts.
Good Luck & do keep us posted.
Pls rate the post if it helps.
GP.
12-24-2011 12:01 PM
Exactly, you will need to use the Recovery disk. My suggestion would be to consult Cisco TAC ( which you must have done already since you didnt get any response from netpro ) who will help you with the recovery. This issue occurs due to CUCM DB files getting corrupt. In worst case, the CUCM needs rebuilt too.
Nothing to scare you but to tell you the facts.
Good Luck & do keep us posted.
Pls rate the post if it helps.
GP.
12-24-2011 03:53 PM
Hi
Thank you for the reply
I have followed the recovery prosedure and everything its ok now
Regards
Chrysostomos
Sent from my iPhone
12-25-2011 02:45 AM
Glad to hear that everything is okay now.
Happy Holidays !!
GP.
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