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Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

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New Member

CUCM 7 - 7971 and URL Messages Enterprise Parameter

Does anyone know what needs to be filled in for the "URL Messages" field in the enterprise parameters to get the voicemail button on the 7971 phone to work? Thanks.

3 REPLIES
Hall of Fame Super Silver

Re: CUCM 7 - 7971 and URL Messages Enterprise Parameter

VM functionallity in CM 7 has not changed from pervious versions, so the VM access is still driven by the VM Profile configuation on the Line. You need nothing in the Messages URL, unless for some reason you need to redirect VM access to another web server.

Chris

New Member

Re: CUCM 7 - 7971 and URL Messages Enterprise Parameter

The 7971 phone states "no services configured" when the messages button is pressed. Older generation phones work fine. Thanks.

Hall of Fame Super Silver

Re: CUCM 7 - 7971 and URL Messages Enterprise Parameter

That is very weird, I dont have 7971 in my lab to test, but I cannot imaging this working as desigened. Very odd.

Chris

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