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CUCM 7 Dial plan best practice

Looking for suggested best practices on creating a dial plan. I'm interested in the use ( or not using) the @ wildcard. I am looking at the line/device approach, where COS is on the line, and the devices has no restrictions. I've combed through the SRND, and it seems to steer away from the 9.@ pattern. All my sites are using NANP. Of course the caveat is that the gateways are H323, and if I have more selective route patterns, I have to make up for those digits in the dial peers. And then what about SRST. Thanks

VIP Purple

Re: CUCM 7 Dial plan best practice

In my opinion, it's better to create more specific route patterns/dial peers if, for no other reason than to avoid having users wait for the interdigit timeout for their calls to complete. You're correct that it does involve more work initially to setup the route patterns and dial peers, but I believe it pays off in user satisfaction. Regarding SRST, if you're dial peers are setup for normal operation, they can also be used for SRST.


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