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Community Member

CUCM 8.0 Password recovery

Hello,

I am running cucm 8.0 on an MCS server.

I have forgotten the password, but i managed to do a password reset on the CLI and it was successful,

But I can not log on to the Admin page through the GUI with the new password.

Please help.

Peter.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

CUCM 8.0 Password recovery

Hi Peter,

I thought the method you used was for the OS admin (cli) and Security

password reset. And then you moved to the one I listed as the next step;

https://supportforums.cisco.com/docs/DOC-16780#_Reset_Application_password_on_CUCM_8

Cheers!

Rob

"A smile relieves a heart that grieves" 

- Stones

4 REPLIES
Hall of Fame Super Red

CUCM 8.0 Password recovery

Hi Peter,

Just curious if you used;

utils reset_ui_administrator_password

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cli_ref/8_0_3/cli_ref_803.html#wp42401

Cheers!

Rob

"A smile relieves a heart that grieves" 

- Stones

Community Member

CUCM 8.0 Password recovery

Hello Rob,

I used:

username: pwrecovery

password: pwreset

Regards,

Peter

Hall of Fame Super Red

CUCM 8.0 Password recovery

Hi Peter,

I thought the method you used was for the OS admin (cli) and Security

password reset. And then you moved to the one I listed as the next step;

https://supportforums.cisco.com/docs/DOC-16780#_Reset_Application_password_on_CUCM_8

Cheers!

Rob

"A smile relieves a heart that grieves" 

- Stones

Community Member

CUCM 8.0 Password recovery

Thanks Rob,

It worked.

regards,

Peter

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