CUCM 8.6.2 - Change did using BAT not worked

[wilsonsant]

Hi Guys,

I am trying run the bat using the procedure below, but, don´t worked. There not error when apply the procedure. When use the CUCM 8.6.2.23000-10 worked, but, when use CUCM 8.6.2.22900-9 don´t. Are there any restriction about this version?

2) Go to CUCM -> Bulk Administration -> Phones ->  Export Phones -> All Details

- Select device type “All Phone types”

- File name “enter a name”

- Run immediately

3) Go to CUCM -> Bulk Administration -> upload/download files

- Download the file

- Change the extension from .txt to .csv

- Open it with excel

- Modify the info from the file

- Save it

4) Go to CUCM -> Bulk Administration -> upload/download files

- Add new

- Select the file

- Select the target “Phones”

- Select transaction type “Insert Phones – All Details”

5) Go to to CUCM -> Bulk Administration -> Phones ->  Insert Phones

- Select “Insert Phones All details”

- Select the file name

- Select “Override the existing information”

- Run immediately

Thanks,

Wilson

[Mohammed Khan]

Hi Wilson,

Can check status of the BAT Job by navigating to Bulk Administration -> Job Scheduler.If the status shows as "incomplete" then it looks to be defect "CSCue61604"

HTH,

Regards,

Mohammed Noorulla Khan

Please remember to rate helpful responses and identify helpful or correct answers.

[avinsrid]

Wilson,

Do you get "incomplete" as status in Job Scheduler in doing the above thing?

If so, we are encountering the defect Muhammed suggested previously.

Regards,
Avinash

[wilsonsant]

Hi Mohammed and Avinash,

Thanks for your contacts.

The problem was solved. In the really, the windows was changed the coma (,) for semicolon (;) when I saved the file extension .csv. After correct this I didn´t had more error.

Trouble With Opening CSV Files With Excel? The Comma and Semicolon Issue in Excel Due to Regional Settings for Europe

http://www.paessler.com/knowledgebase/en/topic/2293-i-have-trouble-opening-csv-files-with-microsoft-excel-is-there-a-quick-way-to-fix-this

Thanks,

Wilson