09-10-2013 03:29 PM - edited 03-16-2019 07:17 PM
I have been looking for a way to change the system default setting for all the DNs on all phones, from an audible alert to flash only. Users are complaining that they hear on audible beep when a call comes in for a DN while they are on a call with another DN. All of the phones are now set to System Default, and I would rather not change all of these phones (400+) manually.
Is anyone aware of where this setting can be changed globally?
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09-10-2013 09:01 PM
Did you look thru service parameters?
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09-11-2013 06:49 AM
I had not, but on your suggestion I did. I appreciate the help!
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09-11-2013 05:47 AM
Hi David,
Chris is most correct here +5
From CUCM admin> Service parameters> Callmanager>
Clusterwide Parameters (Device - Phone)>
Cheers!
Rob
09-11-2013 06:32 AM
Thanks Rob, but I think the rating does not work well without existing and going back to the thread. +5 for correct service parameter.
HTH,
Chris
09-11-2013 06:37 AM
Hey Chris,
Sorry about that my friend! I didn't even notice that the rating
didn't work....must be a Jive bug
Cheers!
Rob
"Your life is worth much more than gold."
- Bob Marley
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