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Cucm 8.6.2 - Change the system default ring setting (phone active)

David Harrell
Level 1
Level 1

I have been looking for a way to change the system default setting for all the DNs on all phones, from an audible alert to flash only. Users are complaining that they hear on audible beep when a call comes in for a DN while they are on a call with another DN. All of the phones are now set to System Default, and I would rather not change all of these phones (400+) manually.

Is anyone aware of where this setting can be changed globally?


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5 Replies 5

Chris Deren
Hall of Fame
Hall of Fame

Did you look thru service parameters?

Sent from Cisco Technical Support iPhone App

I had not, but on your suggestion I did. I appreciate the help!

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Rob Huffman
Hall of Fame
Hall of Fame

Hi David,

Chris is most correct here +5

From CUCM  admin> Service parameters> Callmanager>

Clusterwide Parameters (Device - Phone)>

Cheers!

Rob

Thanks Rob, but I think the rating does not work well without existing and going back to the thread. +5 for correct service parameter.

HTH,

Chris

Hey Chris,

Sorry about that my friend! I didn't even notice that the rating

didn't work....must be a Jive bug

Cheers!

Rob

"Your life is worth much more than gold." 

- Bob Marley

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