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CUCM 8.6(2a)SU3 problem with synchronize about NTP

wilsonsant
Level 6
Level 6

Hi Guys,

I had problem with IP Phone 7940 when start the summer time and this model didn´t changed time automatically, only worked after the restart IP Phone. I did the following:

First: changed DST 2012j to 2013d - didn´t worked

Second: changed the firmware IP Phone cmterm-7940-7960-sccp.8-1-2SR1.cop.sgn    to cmterm-7940-7960-sccp.8-1-2SR2.cop.sgn - didn´t worked

Third: changed the CUCM version 8.6(2a)SU2 to 8.6(2a)SU3, but, the NTP not synchronize   - THIS IS THE FOCUS NOW

In this condition NTP is synchronized

CUCM

admin:show version active
Active Master Version: 8.6.2.22900-9
Active Version Installed Software Options:
cm-locale-pt_BR-8.6.2.1000-1.cop
cmterm-devicepack8.6.2.23057-1.cop
ciscocm.dst-updater.2012j-1.el5.8.6.2.cop
cmterm-7940-7960-sccp.8-1-2SR1.cop
ciscocm.dst-updater.2013d-el5.8.6.2.cop
ciscocm.dst-updater.2012c-1.el5.8.6.2.cop
cmterm-7940-7960-sccp.8-1-2SR2.cop
po-locale-pt_BR-9.3.2.1000-1.cop
admin:

   Welcome to the Platform Command Line Interface

VMware Installation:
        2 vCPU: Intel(R) Xeon(R) CPU           X7560  @ 2.27GHz
        Disk 1: 80GB
        Disk 2: 80GB
        6144 Mbytes RAM

admin:utils ntp status
ntpd (pid 23188) is running...

     remote           refid      st t when poll reach   delay   offset  jitter
==============================================================================
*172.17.32.18    .LOCL.           1 u   62   64   77    0.738    0.028   4.711


synchronised to NTP server (172.17.32.18) at stratum 2
   time correct to within 9 ms
   polling server every 64 s

Current time in UTC is : Sun Oct 20 02:56:36 UTC 2013
Current time in America/Sao_Paulo is : Sat Oct 19 23:56:36 BRT 2013
admin:

GW

RB01-3#sh clock
23:53:04.155 brasil Sat Oct 19 2013


RB01-3#sh ntp status
Clock is synchronized, stratum 1, reference is .LOCL.
nominal freq is 250.0000 Hz, actual freq is 250.0000 Hz, precision is 2**24
reference time is D60DC553.4EDB85FE (23:58:27.308 brasil Sat Oct 19 2013)
clock offset is 0.0000 msec, root delay is 0.00 msec
root dispersion is 0.00 msec, peer dispersion is 0.00 msec
loopfilter state is 'CTRL' (Normal Controlled Loop), drift is 0.000000000 s/s
system poll interval is 16, last update was 16 sec ago.
RB01-3#

In this condition not syncrhonized

CUCM


admin:show version active
Active Master Version: 8.6.2.23900-10
Active Version Installed Software Options:
cm-locale-pt_BR-8.6.2.1000-1.cop
cmterm-devicepack8.6.2.23057-1.cop
ciscocm.dst-updater.2012j-1.el5.8.6.2.cop
cmterm-7940-7960-sccp.8-1-2SR1.cop
ciscocm.dst-updater.2012c-1.el5.8.6.2.cop
cmterm-7940-7960-sccp.8-1-2SR2.cop
po-locale-pt_BR-9.3.2.1000-1.cop
admin:


admin:utils ntp status
ntpd (pid 22650) is running...

     remote           refid      st t when poll reach   delay   offset  jitter
==============================================================================
*10.229.76.10    192.168.39.150   3 u   45   64    3   21.854   -0.643   0.515


synchronised to NTP server (10.229.76.10) at stratum 4
   time correct to within 483 ms
   polling server every 64 s

Current time in UTC is : Mon Nov 11 14:14:05 UTC 2013
Current time in America/Sao_Paulo is : Mon Nov 11 12:14:05 BRST 2013
admin:


GW


RB01-3#sh clock
23:52:45.555 brasil Sat Oct 19 2013

RB01-3#sh ntp status
Clock is synchronized, stratum 1, reference is .LOCL.
nominal freq is 250.0000 Hz, actual freq is 250.0000 Hz, precision is 2**24
reference time is D60DC3F4.51EC662F (23:52:36.320 brasil Sat Oct 19 2013)
clock offset is 0.0000 msec, root delay is 0.00 msec
root dispersion is 0.00 msec, peer dispersion is 0.00 msec
loopfilter state is 'CTRL' (Normal Controlled Loop), drift is 0.000000000 s/s
system poll interval is 16, last update was 13 sec ago.
RB01-3#

Any have idea about this?

Thanks,

Wilson

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