12-02-2011 11:22 PM - edited 03-16-2019 08:21 AM
We have 11 digit DN's. Users are used to dialing and see'ing 6 digits. I have used transformation patterns so that when someone is called, the person called see's the call as just the last 6 digits. However, the person who dialed 6 digits sees the entire 11 digit number.
Is there anyway to make it so the person who placed the call only see's the last 6 digits?
Thanks,
12-03-2011 08:32 AM
If you are transforming the called number via a translation pattern you can control it via calling number connected section
12-03-2011 09:57 AM
Phone A - 100-070-0120
Phone B - 100-070-0110
Translation Pattern:
Pattern: 7XXXXX
Called Party Transform Mask: 100007XXXXX
Calling Party Transformation Pattern
Pattern: 100007.!
Calling Party Transformation Mask: 7XXXXX
Discard Digits: Pre-dot
Phone A, dial phone B, by dialing 70-0110. The call hits the translation pattern, and changed the dialed number to 100-070-0110. This is also reflected on the display of Phone A. Phone B rings, and because of the calling party Transformation pattern, Phone B says that Call is from 70-0120. The problem is that I want phone A to say 70-0110 as the dialed number on the screen versus 100-070-0110.
12-05-2011 05:57 AM
To my knowledge you have no method to manipulate the called/connected number displayed on the calling phone when the call remains on-net within CUCM. For the E.164 deployments I have found that it's easier to train users that "it doesn't matter how you make the call, the system will find the user. Because of this, you'll see a consistant caller ID value of the full number." Spin doctor is in the house.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide