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Community Member

CUCM 8.6 - Call pick up not working

Hello,

We have a call pick up group when a user attempts to pick up the call "temporary failure" is displayed on the phone.  Phone model is 8945.  This is reproducable everytime.

Any ideas to troubleshoot this would be appreciated.

Thanks,

Ayaz

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

CUCM 8.6 - Call pick up not working

Are the pickup groups in correct partition?

Are the groups assigned to the DNs?

Chris

2 REPLIES
Hall of Fame Super Silver

CUCM 8.6 - Call pick up not working

Are the pickup groups in correct partition?

Are the groups assigned to the DNs?

Chris

Community Member

CUCM 8.6 - Call pick up not working

The PT were not in the CSS assinged to the DN.

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