cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
663
Views
5
Helpful
6
Replies

CUCM 8.6 calls progressing to gateway but no CSS on line or device

CUCM 8.6.  

How is the phone making calls out when there are no css on the device or DN.  I can identify the CSS/Partition used in the CDR for the calls but don't know where the phone is getting it from?

device

<none>
  <none>

line

Calling Search Space   <none>

1 Accepted Solution

Accepted Solutions

gnanem
Level 1
Level 1

Hi,

Check through the Dialed number analysis.

Regards,

Gnan.

View solution in original post

6 Replies 6

gnanem
Level 1
Level 1

Hi,

Check through the Dialed number analysis.

Regards,

Gnan.

Hi

Is there a  partition configured on  outside route pattern?

Regards

Carlo

Please rate all helpful posts

"The more you help the more you learn"

Please rate all helpful posts "The more you help the more you learn"

DNA says block so no luck there.  The handset is right beside me on a 7911, I can pick it up and make calls no problem but all the settings say it should not be possible!  I have tried calling different types of number and can connect to any number out the pstn.

If I put a CSS with a blocking pattern on the line it will block the call.

Carlo - I don't understand your question - I have lots of patterns, some blocking, some routing.  The partition in which the DN resides is not associated with any pattern.

  • Results Summary
    • Calling Party Information
      • Calling Party = 2721
      • Partition = Internal_PT
      • Device CSS =
      • Line CSS =
      • AAR Group Name =
      • AAR CSS =
    • Dialed Digits = 90879870154
    • Match Result = BlockThisPattern
    • Route Block Cause = Unallocated Number
    • Called Party Number =
    • Matched Pattern Information
      • Pattern =
      • Partition =
    • Pattern Type =
    • Time Zone =
    • Outside Dial Tone = NO

The number you are trying to dil via DNA is not a valid number. You should dial a valid number and see what pattern it matches.

Please rate all useful posts

Solved -

I had a 9.! pattern with no partition but has a route list.  I must have been using copy on the patterns at some point but didn't complete the work.

Therefore that 9.! pattern was being picked up by everything from CFWD to lines/phones without CSS.

Thanks all.  Gnan gave the steer so correct answer to him.  See DNA output showing no CSS and pattern with no partition found using DNA

  • Results Summary
    • Calling Party Information
      • Calling Party = 2721
      • Partition = Internal_PT
      • Device CSS =
      • Line CSS =
      • AAR Group Name =
      • AAR CSS =
    • Dialed Digits = 90879870245
    • Match Result = RouteThisPattern
    • Matched Pattern Information
      • Pattern = 9.!
      • Partition =
      • Time Schedule =
    • Called Party Number = 90879870245
    • Time Zone =
    • End Device = RL_for_Translation
    • Call Classification = OffNet
    • InterDigit Timeout = YES
    • Device Override = Disabled
    • Outside Dial Tone = NO

Hi David.

Try to dial an external number from a phone which doesn't have any css on Device or Line.

If the call is succesfull, try to simulate it through DNA and post the result.

In DNA options, please insert all digits as dialed form the phne (for example with leading pstn access code )

Regards

Carlo

Please rate all helpful posts

"The more you help the more you learn"

Please rate all helpful posts "The more you help the more you learn"
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: