+5 for MR/Jamie for his great explaination. KKindly find the below FYI
1- CUCM TOD "time of day" . CUCM is time of day call routing, with this useful feature we can control the call where to be sent based on time of the day and day of the week/month for example we can specify holidays and weekends as well to handel the call flow differently during these days/times. Kindly find the below link
For outgoing calls , under RP ot translation pattern you can set route option to "block this patter" or you can block calls for some user , and this can be accomplished using PT&CSS or FAC. Find the below example
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...