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Community Member

CUCM 8.6 - High CPU alert

Hello,

I am recieving the following alert daily;

Processor load over configured threshold for configured duration of time . Configured high threshold is 90 %
CiscoDRFLocal (71 percent) uses most of the CPU.
 
Processor_Info: 

  For processor instance _Total: %CPU= 99, %User= 82, %System= 7, %Nice= 10, %Idle= 0, %IOWait= 0, %softirq= 1, %irq= 0. 

  For processor instance 0: %CPU= 99, %User= 82, %System= 7, %Nice= 10, %Idle= 0, %IOWait= 0, %softirq= 1, %irq= 0. 

The alert is generated on Wed Jan 15 08:15:48 EST 2014 on node 10.11.110.21.
  
Memory_Info: %Mem Used= 40, %VM Used= 27.

Partition_Info: 
Swap: %Disk Used=0.
Active: %Disk Used=83.
Common: %Disk Used=52.
 
Process_Info: processes with D-State:

Not exacltly sure why we are getting this.  Server has been rebooted.  If anyone has encounted this or has any troubleshooting steps, please share.

Thanks, 

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

CUCM 8.6 - High CPU alert

What are the specifications of your virtual machine you have CUCM running on?  Sounds like it could be due to this defect

https://tools.cisco.com/bugsearch/bug/CSCtu18692 which has an easy fix to add another vCPU to the virtual machine.

2 REPLIES
Cisco Employee

CUCM 8.6 - High CPU alert

What are the specifications of your virtual machine you have CUCM running on?  Sounds like it could be due to this defect

https://tools.cisco.com/bugsearch/bug/CSCtu18692 which has an easy fix to add another vCPU to the virtual machine.

Community Member

CUCM 8.6 - High CPU alert

Thanks for the reply.  I will give that a shot.

AK

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