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Community Member

CUCM 9.1 CDR Reports

Dear All,

I am running call manager 9.1.

Is it possible that i can see the call duration of the users.

Is there any option in the Call manager 9.1

I want to see the call duration of called and calling party.

I will be very thankful for your support.

Regards,

Malik.              

6 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Silver

CUCM 9.1 CDR Reports

Sure, you can use the user reports in the CAR application.

Chris

Purple

CUCM 9.1 CDR Reports

Hi Malik,

As rightly said by Mr. Chris[+5], u can see calling /called DN, originating/destination IP address, orignitaing / terminating time, duration

regds,

aman

Purple

Re: CUCM 9.1 CDR Reports

Hi Malik,

you click on close of this attached screen.

Refer this link and u will  find CDR search by user extension.

once u get the report page, click on View which would give detail of the call.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_0_1/car/carsrch.html#wp1036756

regds,

aman

Purple

CUCM 9.1 CDR Reports

Hi Malik,

Click on View on extreme right to get details of the call in attached snapshot

regds,

aman

Purple

CUCM 9.1 CDR Reports

Hi  Malik,

Can u share the all snapshots? I think u should parameter like call duration lasted.

regds,

aman

Purple

Re: CUCM 9.1 CDR Reports

Hi Malik,

you are correct .

the call started at 2:23:53PM and ended at 2:26:48PM. if we subtract , that comes out to be 175 seconds.

regds,

aman

17 REPLIES
Hall of Fame Super Silver

CUCM 9.1 CDR Reports

Sure, you can use the user reports in the CAR application.

Chris

Purple

CUCM 9.1 CDR Reports

Hi Malik,

As rightly said by Mr. Chris[+5], u can see calling /called DN, originating/destination IP address, orignitaing / terminating time, duration

regds,

aman

Community Member

CUCM 9.1 CDR Reports

Hi Aman,

Thanks a lot for your response.

Can you please gudie me the steps.

I will be very thankful to you.

Regards,

Mukarram

Purple

CUCM 9.1 CDR Reports

Hi Malik,

You need to go into Cisco unified serviceability---Tools ----CDR Analysis and Reporting tool.

You would get menus. From there , u can opt for Extension /DN , add them and select Date /time range ,get the reports.

regds,

aman

Community Member

Re: CUCM 9.1 CDR Reports

Hi Aman,

Thanks a lot for your response.

I followed the same steps as mentioned by you.

But i could see the call duration of each user.

Please find attached screen shoot for your consideration.

And please guide me how i can get the desire information.

Regards,

Malik

Purple

Re: CUCM 9.1 CDR Reports

Hi Malik,

you click on close of this attached screen.

Refer this link and u will  find CDR search by user extension.

once u get the report page, click on View which would give detail of the call.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_0_1/car/carsrch.html#wp1036756

regds,

aman

Community Member

Re: CUCM 9.1 CDR Reports

Dear Aman,

I am sorry please find attached the correct screen shoot.

Regards,

Malik

Purple

CUCM 9.1 CDR Reports

Hi Malik,

Click on View on extreme right to get details of the call in attached snapshot

regds,

aman

Community Member

Re: CUCM 9.1 CDR Reports

Hi Aman,

thanks for your response.

kindly find attached screenshoot.

i couldnot see the time duration

CDR CMR DUMP

CDR
cdrRecordType globalCallID_callManagerId globalCallID_callId
  1   2   231033
origLegcallIdentifier dateTimeOrigination origNodeId
  38922899   Sep 26, 2013 07:40:24 AM   2
origSpan origIpAddr callingPartyNumber
  0   10.20.230.184   2431
callingPartyUnicodeLoginUserID origCause_location origCause_value
  wsadani   0   16
origPrecedenceLevel origMediaTransportAddress_IP origMediaTransportAddress_Port
  4   10.20.230.184   0
origMediaCap_payloadCapability origMediaCap_maxFramesPerPacket origMediaCap_g723BitRate
  4   20   0
origVideoCap_Codec origVideoCap_Bandwidth origVideoCap_Resolution
  0   0   0
origVideoTransportAddress_IP origVideoTransportAddress_Port origRSVPAudioStat
  0.0.0.0   0   0
origRSVPVideoStat destLegIdentifier destNodeId
  0   38922900   2
destSpan destIpAddr originalCalledPartyNumber
  29   10.20.200.6   04701648
finalCalledPartyNumber finalCalledPartyUnicodeLoginUserID destCause_location
  04701648     0
destCause_value destPrecedenceLevel destMediaTransportAddress_IP
  0   4   0.0.0.0
destMediaTransportAddress_Port destMediaCap_payloadCapability destMediaCap_maxFramesPerPacket
  0   4   20
destMediaCap_g723BitRate destVideoCap_Codec destVideoCap_Bandwidth
  0   0   0
destVideoCap_Resolution destVideoTransportAddress_IP destVideoTransportAddress_Port
  0   0.0.0.0   0
destRSVPAudioStat destRSVPVideoStat dateTimeConnect
  0   0   Sep 26, 2013 07:40:34 AM
dateTimeDisconnect lastRedirectDn pkid
  Sep 26, 2013 07:41:52 AM   04701648   24cfe54c-211d-476e-b2dc-ae93478cfde6
originalCalledPartyNumberPartition callingPartyNumberPartition finalCalledPartyNumberPartition
  Local_Call_3945   MCIT_IP_User   Local_Call_3945
lastRedirectDnPartition duration origDeviceName
  Local_Call_3945   78   SEP001FCAE90EAA
destDeviceName origCallTerminationOnBehalfOf destCallTerminationOnBehalfOf
  S0/SU0/DS1-0@MCITVG_3945   12   0
origCalledPartyRedirectOnBehalfOf lastRedirectRedirectOnBehalfOf origCalledPartyRedirectReason
  0   0   0
lastRedirectRedirectReason destConversationId globalCallId_ClusterID
  0   0   StandAloneCluster
joinOnBehalfOf comment authCodeDescription
  0   null   null
authorizationLevel clientMatterCode origDTMFMethod
  0   null   3
destDTMFMethod callSecuredStatus origConversationId
  1   0   0
origMediaCap_Bandwidth destMediaCap_Bandwidth authorizationCodeValue
  64   64   null
outpulsedCallingPartyNumber outpulsedCalledPartyNumber
  null   null
origIpv4v6AddrdestIpv4v6AddrorigVideoCap_Codec_Channel2
  10.20.230.184  0.0.0.0  0
origVideoCap_Bandwidth_Channel2 origVideoCap_Resolution_Channel2 origVideoTransportAddress_IP_Channel2
  0   0   0
origVideoTransportAddress_Port_Channel2 origVideoChannel_Role_Channel2 destVideoCap_Codec_Channel2
  0   0   0
destVideoCap_Bandwidth_Channel2 destVideoCap_Resolution_Channel2 destVideoTransportAddress_IP_Channel2
  0   0   0
destVideoTransportAddress_Port_Channel2 destVideoChannel_Role_Channel2 incomingProtocolID
  0   0   0
incomingProtocolCallRef outgoingProtocolID outgoingProtocolCallRef
  null   4   577A-2431-04701648
currentRoutingReason origRoutingReason lastRedirectingRoutingReason
  0   0   0
huntPilotDN huntPilotPartition calledPartyPatternUsage
  null   null   5
outpulsedOriginalCalledPartyNumber outpulsedLastRedirectingNumber wasCallQueued
  null   null   0
totalWaitTimeInQueue callingPartyNumber_uri originalCalledPartyNumber_uri
  0   null   null
finalCalledPartyNumber_uri lastRedirectDn_uri
  null   null

Origination CMR
cdrRecordType globalCallID_callManagerId globalCallID_callId
  1   2   231033
nodeId directoryNum (callingPartyNumber) directoryNum (finalCalledPartyNumber)
  2   2431   04701648
callIdentifier numberPacketsSent numberOctetsSent
  38922899   null   null
numberPacketsReceived numberOctetsReceived numberPacketsLost
  null   null   null
jitter latency pkid
  null   null   24cfe54c-211d-476e-b2dc-ae93478cfde6
directoryNumPartition (callingPartyNumberPartition) globalCallId_ClusterID deviceName
  MCIT_IP_User   StandAloneCluster   SEP001FCAE90EAA
varVQMetrics
  null

Destination CMR
cdrRecordType globalCallID_callManagerId globalCallID_callId
  1   2   231033
nodeId directoryNum (callingPartyNumber) directoryNum (finalCalledPartyNumber)
  2   2431   04701648
callIdentifier numberPacketsSent numberOctetsSent
  38922900   null   null
numberPacketsReceived numberOctetsReceived numberPacketsLost
  null   null   null
jitter latency pkid
  null   null   24cfe54c-211d-476e-b2dc-ae93478cfde6
directoryNumPartition (finalCalledPartyNumberPartition) globalCallId_ClusterID deviceName
  Local_Call_3945   StandAloneCluster   S0/SU0/DS1-0@MCITVG_3945
varVQMetrics
  null
 

Regards,

Malik

Purple

CUCM 9.1 CDR Reports

Hi  Malik,

Can u share the all snapshots? I think u should parameter like call duration lasted.

regds,

aman

Community Member

Re: CUCM 9.1 CDR Reports

Hi Aman,

Kindly find attached all the snapshots for your consideration.

Regards,

Malik.

Community Member

Re: CUCM 9.1 CDR Reports

Hi Aman

Is this the one duration.

Regards,

Malik

Purple

Re: CUCM 9.1 CDR Reports

Hi Malik,

you are correct .

the call started at 2:23:53PM and ended at 2:26:48PM. if we subtract , that comes out to be 175 seconds.

regds,

aman

Community Member

Re: CUCM 9.1 CDR Reports

Hi Aman,

Can you please guide me from where you find the call started and ended parameter.

Regards,

Malik

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