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New Member

CUCM 9.1 with analog phone issues

Hi All, Here is the detail

 

CUCM:

System version: 9.1.2.10000-28

VG:

2921 with FXS card

 

Here is the issues:

My customer have a cucm 9.1 installed in head quarter, recently we added a SRST remote site in the branch office, and connected with H.323 protocol. All ip phones works fine after the installation. The remote site voice gateway have a 4 ports vwic 3 fxs card, which connected to a fax machine and a analog phone, and we found that have issues with call out from that.

Symptom:

Analog phone and Fax call out---> internal call to headquarter (FAIL) -------> internal call to remote site (OK)--------> outbound call via local PSTN  E1 (FAIL)

Analog phone and Fax receive call --->internal call from headquarter (OK) ---> internal call from remote site (OK)-----> inbound call via local PSTN  E1 (OK)

it looks like the CSS issues, but as i know there is no CSS can applied in the voice port ..that make me so confuse...

please can anyone help.....thanks in advance!

 

 

 

Everyone's tags (1)
6 REPLIES

did this problem start after

did this problem start after you implemented SRST?

 

when you make an internal call, what happens?  have you debugged the dialpeers?  is it h323?

 

can upload config?  thanks

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New Member

Those two analog phone resume

Those two analog device working fine when it go into SRST mode ,can success dial outbound call via local PSTN  E1 , the issues just happened in normal mode..

 

Analog phone and Fax call out---> internal call to headquarter (FAIL, busy tone) -------> outbound call via local PSTN  E1 (FAIL, busy tone)

the remote site voice gateway config is uploaded.

thanks for your help.

New Member

can any one help please ...

can any one help please ...

If you are not using mgcp,

If you are not using mgcp, remove that command in your config.

 

when you make a call from one of your analog ports to a number in the 3.. range and you debug the dial-peer? does it hit dial peer 300, pointing to call manager? similarly, does it hit your 0T pattern for external calls from the analog port.   

 

it working in SRST, sort of suggests that it has to do with patterns/dial-peers being incorrect somehow.

 

lemme know.

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New Member

thanks for your help..i ask

thanks for your help..

i ask my remote site colleague to make a call from a analog phone today..but still fail ..and i cap the voip dialpeer log as below..looks it already hit the outgoing dial peer.....any idea?

 

 

 

*Oct 10 09:23:20.479: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=, Called Number=, Voice-Interface=0x22D9653C,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:20.479: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=Success(0) after DP_MATCH_PORT; Incoming Dial-peer=59115390
*Oct 10 09:23:20.479: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0
*Oct 10 09:23:22.139: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=0, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:22.139: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=0
*Oct 10 09:23:22.139: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:22.139: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=0, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:22.139: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:22.655: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=01, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:22.655: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=01
*Oct 10 09:23:22.655: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:22.655: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=01, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:22.655: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:23.135: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=015, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:23.135: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=015
*Oct 10 09:23:23.139: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:23.139: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=015, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:23.139: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:23.427: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=0158, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:23.427: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=0158
*Oct 10 09:23:23.427: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:23.427: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=0158, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:23.427: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:23.767: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=01581, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:23.767: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=01581
*Oct 10 09:23:23.767: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:23.767: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=01581, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:23.767: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:24.215: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=015810, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:24.215: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=015810
*Oct 10 09:23:24.215: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:24.215: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=015810, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:24.215: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:24.727: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=0158105, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:24.727: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=0158105
*Oct 10 09:23:24.727: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:24.727: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=0158105, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:24.727: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:25.047: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=01581051, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:25.047: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=01581051
*Oct 10 09:23:25.047: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:25.047: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=01581051, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:25.047: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:25.387: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=015810514, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:25.387: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=015810514
*Oct 10 09:23:25.387: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:25.387: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=015810514, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:25.387: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:26.259: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=0158105146, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:26.259: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=0158105146
*Oct 10 09:23:26.259: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:26.259: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=0158105146, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:26.259: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:26.627: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=01581051468, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:26.627: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=01581051468
*Oct 10 09:23:26.627: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:26.627: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=01581051468, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:26.627: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:26.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=015810514684, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:26.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=015810514684
*Oct 10 09:23:26.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Partial Matches(1) after DP_MATCH_DEST
*Oct 10 09:23:26.987: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=015810514684, saf_enabled=1, saf_dndb_lookup=0, dp_result=1
*Oct 10 09:23:26.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=MORE_DIGITS_NEEDED(1)
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=015810514684T, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=015810514684T
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=015810514684T, saf_enabled=1, saf_dndb_lookup=0, dp_result=0
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0) 
   List of Matched Outgoing Dial-peer(s): 
     1: Dial-peer Tag=2000
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=015810514684, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=015810514684
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=015810514684, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0) 
   List of Matched Outgoing Dial-peer(s): 
     1: Dial-peer Tag=2000
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=015810514684, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=015810514684
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=015810514684, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0) 
   List of Matched Outgoing Dial-peer(s): 
     1: Dial-peer Tag=2000
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Calling Number=015810514684, Called Number=015810514684, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=015810514684
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=015810514684, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0) 
   List of Matched Outgoing Dial-peer(s): 
     1: Dial-peer Tag=2000
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=, Called Number=, Voice-Interface=0x0,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=NO_MATCH(-1) After All Match Rules Attempt
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=-1
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=015810514684, Called Number=, Voice-Interface=0x0,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=NO_MATCH(-1) After All Match Rules Attempt
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=-1
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=015810514684, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=015810514684
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=015810514684, saf_enabled=0, saf_dndb_lookup=1, dp_result=0
*Oct 10 09:23:36.987: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0) 
   List of Matched Outgoing Dial-peer(s): 
     1: Dial-peer Tag=2000
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=015810514684, Peer Info Type=DIALPEER_INFO_SPEECH
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=015810514684
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchSafModulePlugin:
   dialstring=015810514684, saf_enabled=1, saf_dndb_lookup=1, dp_result=0
*Oct 10 09:23:36.987: //-1/E8F12A4EAAA5/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0) 
   List of Matched Outgoing Dial-peer(s): 
     1: Dial-peer Tag=2000

 

 

thanks alot for your help!

 

Cisco Employee

so when you call from remote

so when you call from remote site to HQ or to PSTN, you get fast busy right ?

enable below below and make a call to PSTN

deb isdn q931

deb voip ccapi inout

deb vpm sig

enable below and make a call to HQ

deb voip ccapi inout

deb h225 asn1

deb h245 asn1

deb vpm sig

 

and send , sh isdn stat , output

 

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