Cisco Support Community
Community Member

CUCM 9/10 - Removing Devices from An Application User

Dear forum users.

I have a client CUCM cluster - System version:

and a lab CUCM cluster - System version:

In both of these CUCMs, I have the same very simple problem. 

We have an application user with every single IP phone until its control, 2K+. If you want to remove one of these devices, it would seem you have to manually scroll through the list of controlled devices until you find its MAC address, quite a time consuming and tedious process when it is 1 of 2000. 

I swear in previous versions of CUCM you could click on Find More Phones and all the currently selected devices would be visible and available to remove if required??

I am missing something obvious here!??




CreatePlease to create content