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Community Member

CUCM 9 user Page issue

Hello ,

i am have cucm9 . i can not login user account when user is having Active Directory PAssword '''Error : username or password is incorrect ''

while i can login successfuly if i change the end user password on CUCM.

simply not working with Active Directory Passwords

please Advise .

2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Silver

Re: CUCM 9 user Page issue

If the user is ldap integrated and you have ldap authentication configured you would not be able to change the password in CUCM, can you make sure ldap authentication is turned on?

Chris

Sent from Cisco Technical Support iPhone App

Purple

CUCM 9 user Page issue

Hi Aslam,

To add more, prior to CUCM 9,

a. User cannot be added to CUCM, if LDAP was enabled.

b. ENd user need to be defined on LDAP and then, do the synchronisation.

But with CUCM 9

a. Administrator can have both Local and LDAP synced users.

b. we can modify local users and  roles assigned to LDAP users.

c. further, administrator can also convert LDAP user to local user.

d. Under the End Users page , u can differentiate Active Local users and Active LDAP synchronised users.

regds,

aman

3 REPLIES
Hall of Fame Super Silver

Re: CUCM 9 user Page issue

If the user is ldap integrated and you have ldap authentication configured you would not be able to change the password in CUCM, can you make sure ldap authentication is turned on?

Chris

Sent from Cisco Technical Support iPhone App

Community Member

CUCM 9 user Page issue

thanks for reply  Chris ,

i will check and update you .

Purple

CUCM 9 user Page issue

Hi Aslam,

To add more, prior to CUCM 9,

a. User cannot be added to CUCM, if LDAP was enabled.

b. ENd user need to be defined on LDAP and then, do the synchronisation.

But with CUCM 9

a. Administrator can have both Local and LDAP synced users.

b. we can modify local users and  roles assigned to LDAP users.

c. further, administrator can also convert LDAP user to local user.

d. Under the End Users page , u can differentiate Active Local users and Active LDAP synchronised users.

regds,

aman

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