CUCM 9.X integration with ARC 6.X

[niterid3r]

We are planning to install ARC in our environment. Just wondering if anyone has a good configuration guide to use as a reference on how to integrate it with CUCM 9.X

[Maheshwar Tayal]

Here you go, it is for attendant console 9.x; same principal should apply

[Aaron Harrison · Accepted solution]

Hi

Documents are available here: http://www.arcftp.com/ProductRelease/Cisco/Release_6.0/V6.0.0_Arc_Premium_Edition/

Bear in mind it's quite complicated, the interface is tricky even if you know it well, and technically an ARC system should only be installed by an accredited engineer to maintain support etc.

Aaron

Please rate helpful posts..

[niterid3r]

Thanks guys:)

[Aaron Harrison]

No problem!

Please remember to rate helpful responses and mark threads as 'answered' when appropriate to highlight useful content..

Aaron

[niterid3r]

Just rated then.

Is it possible to have your input on my below post?

https://supportforums.cisco.com/discussion/12277951/cucm-integration-legacy-pbx

thanks