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New Member

CUCM Administrator Account

Hi,

We have CUCM syched with AD and our IT staff log in with their AD credentials to make changes. I have found that when we log in with Ad credentials we sometimes don't have access to add/modify stuff (despite having the appropriate Role). Once we log in to the admin account and the admin does it, IT staff then have access to add/modify. Why is this happeneing and how do we stop it? Keep in mind that the right roles are assigned.

Thanks,

Adam                  

  • IP Telephony
1 REPLY
VIP Super Bronze

CUCM Administrator Account

Adam,

Can you give us an example of what you try to modify..Can you also let us know what role(s) you assigned to the user(s)

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