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CUCM and ASC EVOIP integraton problems

I am integrating CUCM version 8.0.3.21900-8 with ASC EVOIP recorder version 10.

The problem is I am finding many calls with zero duration in the recorder, and really these calls aren't zero duration.

Someone know what is happening?

Thanks,

2 REPLIES
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CUCM and ASC EVOIP integraton problems

Hi,

Do you have region configuration. If yes.. do you have trnascoder registered to invoke for recording call leg.

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

CUCM and ASC EVOIP integraton problems

Hi,

I have region configuration, but I think we aren't using transcoding because recorder uses G.711 and G.729.

Thanks,

Regards,

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