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New Member

CUCM BE 6.0,1 missing help files

If I click on help on any screen in CM management I get a 404 error and no help. In Unity Connection management it works fine. Do I have to download and install a help file ? I have the system set to English (I am in the UK).

3 REPLIES
Silver

Re: CUCM BE 6.0,1 missing help files

Check if the Master Agent is running or port 4040 is in use.

Gold

Re: CUCM BE 6.0,1 missing help files

You are running into Bug ID CSCsi48388. Though this one refers to JPN it has a few duplicate bugs attached to it. You need to install ES 2118.001 to get a fix for this.

Hope this helps

New Member

Re: CUCM BE 6.0,1 missing help files

Thanks

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