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CUCM BE and UCCX

Ive been looking to see if UCCX and CUCM 6.x Business Edition are compatible together. In the UCCX compatibility chart, it does give versions, but it never says anything about it being compatible with "Business Edition" of CUCM. Does anyone know if it is or not? Thanks in advance.

  • IP Telephony
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Hall of Fame Super Red

Re: CUCM BE and UCCX

Hey John,

Sure is :) Have a look at this excellent Cisco doc that specifies the various BE versions;

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

Hope this helps!

Rob

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
2 REPLIES
Hall of Fame Super Red

Re: CUCM BE and UCCX

Hey John,

Sure is :) Have a look at this excellent Cisco doc that specifies the various BE versions;

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

Hope this helps!

Rob

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
New Member

Re: CUCM BE and UCCX

Rob, thanks again.

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