Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CUCM Bulk Administration + Device is not Trusted

Hi,

i've got CUCM 8.6.1.20000-1 and cisco ip phones 3905, with latest phone firmware 3905.9-2-2-0

I use this instruction Cisco Unified Communications Manager Bulk Administration: Update the User Display Name to change Display names. It works fine with my 7911, 7942 and 8945. But i recieve error message, when try to update 3905. The error is "Device Trust Mode cannot be blank for this phone". Also i noticed, that i could make any Bulk changes on all devices with message "Device is not trusted" (for exaple Cisco Dual Mode for iPhone).

How can i resolve this issue? Why 3905 are not trusted devices, and how to make them trusted?

Thanks.

Everyone's tags (3)
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

CUCM Bulk Administration + Device is not Trusted

Hi,

May you can  remove the "Device Trust Mode" column and Try.

Regards,

Gnaneswaran

3 REPLIES
Cisco Employee

CUCM Bulk Administration + Device is not Trusted

Hi,

May you can  remove the "Device Trust Mode" column and Try.

Regards,

Gnaneswaran

New Member

CUCM Bulk Administration + Device is not Trusted

Thanks a lot. That works!

B.t.w. - Is it unwritten feature or i miss something in documentation?

New Member

CUCM Bulk Administration + Device is not Trusted

Hi i have same problem, but i tried add the 3905 phone mnually, so how i can make the phone to be "device trusted" without BAT tricks

2108
Views
0
Helpful
3
Replies