CUCM Callback busy allowed - callback no answer not allowed
we use CUCM 7.1.3a with the feature Cisco Call back. Now there are some social security risks (observing people). We are adviced to allow only the feature callback busy - the feature callback no answer should not be a possible choice.
Question : Is there a Configuration Setting available on CUCM 7.1.3a which allows to use only callback busy not callback no answer ???
Re: CUCM Callback busy allowed - callback no answer not allowed
Excellent answer Rob (+5)
AT, as an added note - the users don't need mailboxes on the VM to make this work. If you have then configured as CFNA to VM the caller will go to the opening greeting (at least on Cisco VM products) as the default behavior if a call comes in with an unknown number, which would still perform the job that you need - keeping callback on no answer from working.
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