I am deploying Jabber for windows and Iphone and when the customer logs into Jabber for windows, they get the untrusted certificate error, and have to click "trust this server" about 3 times just to log in. This happens everytime.
So I realise that I have to install certificates to get the trust working. The site has its own Windows cert authority so from some cert guides from cisco I have attempted to understand what is required. this is where I get stuck.
I have gone to CUCM OS gui and generated a csr which one do I choose? there are so many do I choose tomcat, do I choose CUCM, I have no idea.
I tried CUCM, then went to the windows ca and requested cert. I pasted the csr as requested and got a cert. but when I go to install it on the CUCm, it gives an error.
Am i doing this process wrong? is there a good doc out there that covers each step and why. I have read the Jason Burns one, but that isn't up to date for what I need
Keep in mind that you need to restart the appropriate services after you upload a certificate. If you upload a Tomcat certificate, you must go in to the cli of each CUCM server and restart the cisco tomcat service.
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