CUCM Conference softkey ?

[fran19422]

Hello, I have a 7940 phone registered with CUCM 8.6.

I am trying to get MeetMe conferencing working.

I have confgiured my MeetMe number and got the server settings correct in CUCM, but I cannnot seem to make the Confrn softkey appear on my 79400 phone.( I understand you need to press a Confrn softket first, and then the MeetMe number to initiate a conference).

I have been into the softkey template area and chosen all the varieties of softkey template i.e:

Standard Assistant   

    Standard Chaperone Phone   

    Standard Feature

    Standard Manager   

    Standard Protected Phone

    Standard Shared Mode Manager   

    Standard User   

However none of these have the "Confrn" softkey.

Can someone please tell me where I am going wrong ?

Thanks kindly.

[Carlo Poggiarelli · Accepted solution]

Hi.

To start a meetme conference, the sequence is:

Conference admin

- meetme softkey

- dial meetme number

Participant:

-Dial meetme number

Cnfr softkey appears during an active call

HTH

Regards

Carlo

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[James Hawkins · Accepted solution]

To set up a MeetMe conference you go off hook, press the MeetMe softkey then dial the number of the MeetMe conference number that you want to join.

Once the MeetMe conference is initiated other participants just dial the conference number to join.

You should not need to use the Confrn softkey at all.

The document at the link below should help. It is a bit old but mostly still relevent.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008009476a.shtml