Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

CUCM-CUE AA not transfer

Hello Everyone.

I have an issue with an integration between CUCM 7.1.5 and a CUE 3.2.

We are using CUE 3.2 for an AA. We have registered CUE to the CUCM without any problem as a CTI Route Point.

Attached; you will find a printscreen about this.

The issue is when I call to the CUE-AA; it accepts the call and I can hear the audio but when I put an extension to make a transfer it doesn't work just drops the call with a tone :S

Could you help me with this???

Thanks in advance.


Roberto Lopez

Everyone's tags (2)
VIP Super Bronze

CUCM-CUE AA not transfer

This is most likely a DTMF issue..

Where are you originating the call from? Is it from outside going to cucm and then to AA

Or is it from a phone internal to cucm?

Can you describe your scenario please

Please rate useful posts

"For the love of God is broader than the measure of man's mind And the heart of the Eternal is most wonderfully kind"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
CreatePlease to create content