I have an issue with an integration between CUCM 7.1.5 and a CUE 3.2.
We are using CUE 3.2 for an AA. We have registered CUE to the CUCM without any problem as a CTI Route Point.
Attached; you will find a printscreen about this.
The issue is when I call to the CUE-AA; it accepts the call and I can hear the audio but when I put an extension to make a transfer it doesn't work just drops the call with a tone :S
Could you help me with this???
Thanks in advance.
This is most likely a DTMF issue..
Where are you originating the call from? Is it from outside going to cucm and then to AA
Or is it from a phone internal to cucm?
Can you describe your scenario please
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