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New Member

CUCM email alert when number dialed?

I was wondering if in CUCM there is an easy way to generate an email alert when for example someone dials 911 or an international number?

For 911 it would be particularly nice to notify reception and other staff.

4 REPLIES
Hall of Fame Super Silver

CUCM email alert when number dialed?

No, but there are third party solutions that can do this, for example SingleWire CallAware.

Chris

New Member

CUCM email alert when number dialed?

I am looking for something simple and preferably without added cost..

Is there an SNMP Trap on the CUCM or on the call routers?

Hall of Fame Super Silver

CUCM email alert when number dialed?

I am not aware of any native way, not I cannot think of a way via SNMP as I dont think there would be MIBs for such a thing. Your only other option would be to develop a TCL script and run all calls through this application on your H323/SIP GW.  Sorry, I wich there was an easier way :-(  Perhaps others may know more.

Chris

New Member

CUCM email alert when number dialed?

Syn-Apps also has a great solution as well. I believe that it is called Call-Alert. The cost is very inexpensive as well.

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