CUCM Gateway-preferred recording

[Tibor Marchyn]

Hello,

We are currently using phone-preffered call recording, but we have some phones we need to record over SPAN. We would like to use gateway-preferred recording. I have setup SIP trunk to recording enabled gateway 2911 and did external call to phone should be recorded, but nothing happened.

Can you please help me and point me to correct documentation?

I'm refering this http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab10/collab10/recordng.html#pgfId-1119797

and this

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0101010.html#CUCM_RF_R8A92E56_00

problem is that there is something about "UC Gateway Services API" and that CUCM registers to gateway over this API but I couldn't find proper documentation which tells me how to configure it correctly.

I need just

1. make inbound call through gateway to phone (7960) with gateway preffered recording enabled

2. get SIP INVITE to my recorder and RTP streams from gateway together with JTAPI signalization from CUCM to my recorder

[James Hawkins]

Hi,

What recording product are you using and are you sure that it supports voice gateway media forking?

Most products can support phone or SPAN based recording but the only product that I am aware of that can support gateway media forking is Cisco's own MediaSense product.

http://www.cisco.com/c/en/us/products/customer-collaboration/mediasense/index.html 

[Tibor Marchyn]

Recording product is not important currently.

We do not want to fork streams on gateway with dial-peer and media class which points to recorder profile.

We need to set on phone DN gateway preferred recording and get RTP stream from gateway instead of phone. And I cannot find any related documentation about this. only common description, but not sample configuration which tell me what I need and how enable on gateway to enable this type of recording.

[Tibor Marchyn]

I was lookig for this configuration which is hard to find. So feel free to use it.

ip http server

ip http authentication local

no ip http secure-server

ip http max-connections 100

ip http timeout-policy idle 600 life 86400 requests 86400

http client connection idle timeout 600

uc wsapi

message-exchange max-failures 2

source-address 192.168.2.11

probing interval negative 10

probing interval keepalive 255

probing max-failures 5

!

provider xmf

  remote-url 1 http://192.168.111.111:8090/ucm_xmf

where remote-url 1 is CUCM xmf application

[cdoughty]

Does this configuration work for you?  If so, can you specify what exactly the source-address refers to as well as the remote-url?

[pellezsolt]

Hi Tibor,

Have you try it only with series CP-7960 IP phones? Based on the Unified CM Silent Monitoring Recording Supported Device Matrix this type of phone is not supported for device or gateway based call recording.

Br,

Zsolt