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New Member

CUCM - Inbound Caller ID Name Display

Hi,

I have had a request to enable inbound caller ID's for management staff phones to be displayed as a name on the internal phones.

I can't see that this is something that is possible straight out of the box but maybe something that could be configured as a phone service maybe?

Example:

Inbound Caller                                                    Maybe and XML service? - Resolves          (Phone subscribed for services)

09 7856 5656     =>  Cisco ISR => CUCM8.6 => Looks up 09 7856 5656 = John Smith  => Forwards name to Mangers phone = John Smith  

Does anyone have any examples or information on the feasability of this ?

Thanks

David          

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

CUCM - Inbound Caller ID Name Display

My scripts can be acquired on the website mentioned in my profile.

16 REPLIES
VIP Super Bronze

CUCM - Inbound Caller ID Name Display

David,

Before you can use this service, you will need to speak with your telco provider to find out if they can offer caller name display.

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

CUCM - Inbound Caller ID Name Display

Hi aokanlawon,

but the Service privider will not play a part in providing the name.   The callerID as a number gets passed to the callmanager which would then do a lookup on the inbound CallerID.  I only require this for inbound calls to identify them.

Thanks

David

Re: CUCM - Inbound Caller ID Name Display

Hi

1-This should be enabled by teleco , as the below example If teleco sent the calling name present by teleco :

debug isdn q931

Name Presentation Allowed Extended

                                Name = XXXXXXX

2-You can also  add the below command to your configuration as the below , may be this will help you.

Under PRi interface

interface s0/1/0:23

isdn supp-service name calling

Thank you

please rate all userful information



VIP Super Bronze

CUCM - Inbound Caller ID Name Display

You cannot do that natively in CUCM. The caller name has to be provided by the telco. The only alternative to that is to use TCL script that will do a lookup on the gateway. You can contact Paolo Bevilacqua. He has a "number to name" script that does this on the gateway.

https://supportforums.cisco.com/message/3940195#3940195

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Hall of Fame Super Gold

CUCM - Inbound Caller ID Name Display

Thank you Aokan for recommending my work.

New Member

CUCM - Inbound Caller ID Name Display

Hi Paolo,

aokanlawon mentioned you may have a work around for this? Would you be happy to share the work around that you have developed?

Many Thanks

David

Hall of Fame Super Gold

CUCM - Inbound Caller ID Name Display

My scripts can be acquired on the website mentioned in my profile.

New Member

CUCM - Inbound Caller ID Name Display

Hi Paolo,

I have checked the site and it looks as though the "Number to Name" Script should do the job. Is it quite simply a question of downloading the script, configuring the script on the router and preparing a XML file of names and numbers that is stored on the router.

Thanks

David

Hi Paolo,

.

New Member

CUCM - Inbound Caller ID Name Display

Awesome,

Scripts work beautifully.

Many thanks for your help!

New Member

Hi, could you share me the

Hi, could you share me the TCL Script to change the number in the name?

New Member

Hi,Check out Paolo Bevilacqua

Hi,

Check out Paolo Bevilacqua  profile. You can Aquire the scripts from there.

 

Kind Regards


David

CUCM - Inbound Caller ID Name Display

If you enable Single Number Reach then inbound calls from remote destinations should have their calling ID presented as users phone DN and name.

This might resolve your issue.

New Member

CUCM - Inbound Caller ID Name Display

Hi David,

That's the one of the features of Cisco Unified Mobility. I am not aware of your version of CUCM, here is the link for 7.0(1)

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fsmobmgr.html#wp1198972

Kind regards,
Andrew C.

Kind regards, Andrew C.
New Member

CUCM - Inbound Caller ID Name Display

Hi David,

Why not save yourself most of the work and use a 3rd party solution instead?

I recommend that you check out 2Ring PHONE SERVICES (IPPS) http://www.2ring.com/NewJuice

It provides special module for these purposes called CLID.  Also, we can work on gateway using TCL script or just with CUCM via  TAPI.

If you think that it could be useful, then jus follow the link to get more information.

And remmember, the FREE or TRIAL license is possible to ask for.

Regards,

Martin

New Member

CUCM - Inbound Caller ID Name Display

Checkout the application MARS Directory & Caller Details in the below link

http://www.parsec-tech.com/portfolio.html

 

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