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CUCM Integration with 3rd party DB

ianwarb
Level 1
Level 1

Can anyone tell me if it is possible to integrate CUCM with a 3rd party DB for CTI integration and screen pops using database dips, without using UCCX . I have a customer that wishes to integrate their CUCM with their CRM system from Bullhorn but don't necessarily have a need for UCCX and are working to a budget. Has anyone ever done this with Bullhorn but without deploying UCCX

thanks

Ian

4 Replies 4

StevenRoot1
Level 1
Level 1

Hi Ian,

What was the outcome of this?  We are in a similar situation.  Did CUCM deliver on the Bullhorn customer's requirements?

Thanks,

Steve.

Hi.

You can contact 2Ring guys through www.2ring.com.

They could have a solution for you and they are very smart.

 

HTH

 

Regards

 

Carlo

Please rate all helpful posts "The more you help the more you learn"

Steven,,,,,did you have any luck?

 

Ray

rloftus01
Level 1
Level 1

I work for a Cisco Partner company that also has a staffing division that uses Bullhorn as our ATS.  Did you succeed in doing any CTI integration with Bullhorn?

 

Ray