Can anyone tell me if it is possible to integrate CUCM with a 3rd party DB for CTI integration and screen pops using database dips, without using UCCX . I have a customer that wishes to integrate their CUCM with their CRM system from Bullhorn but don't necessarily have a need for UCCX and are working to a budget. Has anyone ever done this with Bullhorn but without deploying UCCX
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...