CUCM Login

[jack samuel]

Dears,

After fresh installation of CUCM i am trying to login in GUI but i couldnt but with the same username and password i am able to login through CLI.

Thanks

[vemanyam]

Accounts & Passwords:

Administrator ID & Password - administrator login credentials for the OS

Application ID & Password - These details are used for accessing the GUI for CUCM.

Try the username & Password issued on "Application ID & Password"

For resetting the application password, try the following from the CLI:

"   utils reset_application_ui_administrator_password "

Other Options:

===========

      utils reset_application_ui_administrator_name

      utils reset_application_ui_administrator_password

      utils reset_ui_administrator_name

      utils reset_ui_administrator_password

[Aman Soi]

Hi Jack,

Hope u have configured different Username and password for OS Administration and Application access while installing

CUCM.

Please check.

regds,

aman

[jack samuel]

Hello,

This is CUCM 8.6, uptill now i have installed 6 servers i never face such issue, the username & password for admin which is prompt at the time of installation i am using that for GUI login and it is not accepting, before this it never happenend with me like this.

I am able to login with application username and password which was prompted at the time of installation but not by the admin username and password in GUI

[vemanyam]

Hi Jack,

you might be using same user name and password for both OS & GUI which will allow to acess both GUI & OS with the single username and password. If you are using different username & password for OS & GUI, you will not be allowed to login vice versa

[jack samuel]

At the time of installation administrator login:

username:admin

password: password

At the time of installation applcation login:

username:appadmin

password: password

Now tellme when i do gui to CUCM IP i use username admin and password password

Is it the  wrong way ???

[vemanyam · Accepted solution]

In this scenario, you cant login to GUI using admin & password and you cant login to CLI using appadmin & password

[jack samuel]

so when login in GUI  i shld use appadmin

and when login in CLI i shld use admin

Is it the best practice to keep the username different??

Thanks

[vemanyam]

admin for OS aadministration & CLI (https://x.x.x.x/cmplatform/showHome.do)

)

appadmin for GUI app login: https://x.x.x.x/ccmadmin/showHome.do

[Aman Soi · Accepted solution]

Hi Jack,

You need to do the reverse way.

You need to use admin and password for  OS administration [whether GUI of OS Administration http://x.x.x.x/iptplatform or through CLI]

You need to use appadmin and password for Call Manager Administration page like http://x.x.x.x is ip address of CUCM server.

regds,

aman

[jack samuel]

uptill now i use to put both the same ,, for the first time i put different username and password for them thats why i was confused.

Thanks for both of you for reply +5 for both

[Aman Soi]

Hi Jack,

thanks for the rating.

regds,

aman