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New Member

CUCM Max Call History

Hi all

Do any of you know how much call history is saved in a 7941 ip phone. I.E. when i press 9 on my phone i get the history listings for all the numbers i have dialed that start with 9. I would also like to know if there is a way to modify/disable the collection of these records. We are using CUCM 4.2.3.

Thanks

3 REPLIES
Cisco Employee

Re: CUCM Max Call History

Hi!

There is no option to disable the 'Call History' on the IP Phones. Callmanager does not control the call history this is saved on the phone itself.

Regards,

Tere.

Regards, Tere. If you find this post helpful, please rate! :)
Hall of Fame Super Red

Re: CUCM Max Call History

Hi Bryan,

Just to add a note to the good tips from Tere;

Here are the numbers;

7941G

Missed Calls, Placed Calls, or Received Calls. Each stores up to 100 records.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7961g_7961g-ge_7941g_7941g-ge/4_2/english/user/guide/ip7961.pdf

To add "9" to the Missed Calls there is a nice step by step guide in this doc;

Add Prefix to the Missed Call Number

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805b6f33.shtml

Hope this helps!

Rob

New Member

Re: CUCM Max Call History

It does help. Thanks to the both of you.

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