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Community Member

CUCM - Missed call button on IP Phone

Hi all,

Is there a feature available to programme a Phone button to list the Missed calls. As of now users have to navigate through the direcotry to see the Missed calls.

CUCM 8.5.

IP Phones: 796X and 69XX.

Thanks in advance,


Community Member

CUCM - Missed call button on IP Phone

I think I found something. I tried it on CIPC - SCCP, nothing was displayed on the Phone when the button was pressed. Testing with other phone models now.

Here are the instructions if someone else is also intrested:

Adding an IP Phone Service to a Phone Button

If you want to do so, you can assign the service to a phone button (a speed dial button) that is configured as a service URL.

By default, the IP phone service can display under the Directory, Message, or Services button/options on the phone, depending on your configuration in the IP Phone Services Configuration window, so you only need to add an IP phone service to a phone button if you want the service to display as a speed dial.

You can only perform this procedure for IP phone services that are not marked as enterprise subscriptions. Perform the following steps to add a service to a service URL button.


Additional Information

See the Related Topics topic.

Community Member

CUCM - Missed call button on IP Phone

Just to give ending to my question, the feature worked perfectly fine after upgrading the phone firmware.

Was hitting "CSCtq18230".

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