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cucm MOH issue

i`m using cisco cucm-BE with mgcp protocol with the gateways,

The Music On Hold is configured and work proparly but  i want it to work while the call is been transfered. When

someone called form the pstn to the cucm and after he hear the autoattendant then he dial the internal extention he heard

a ring tone while he is been transfered or some times he heard for few seconds the MOH then a ring tone??

I want him to directly hear the Music On Hold while he is been transfered to the internal extention.

i did the following:

-am using unicast MOH

- that media resource is enabled. Media Resource->MoH Server and verify that the run flag is set to YES.

- Restart the Cisco IP Voice Media Stream App service.

- Check if G711,G729 is enabled for MoH in Service Parameters->Call Manager->Cisco IP Voice Media Stream App service.

- the IP Phones or Gateways has assigned the MRGL that include the MOH resource.


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