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CUCM - Music on Hold

dtran
Level 6
Level 6

‎04-26-2014 11:03 AM - edited ‎03-16-2019 10:35 PM

Hi all,

I've a CUCM 7.1.3 and UCCE 7.5.8 environment. I am looking for an MOH solution where the system would play MOH music with commercial announcement. Does anyone know or recommend a third party vendor where I can purchase the MOH music that also includes custom commercial announcement ? Has anyone doing this type of MOH in their environment ?

Thanks all in advance !! I appreciate any inputs / suggestions !!

Danny

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Karthik Sivaram
Level 4
Level 4

‎04-27-2014 02:20 AM

hi Danny,

 

You could have  a custom  moh file  uploaded on callmanger  with the announcement. Here is the procedure :-

https://supportforums.cisco.com/document/133596/configuring-custom-media-files-mohdocx

 

Hope this helps!

 

Regards,

Karthik Sivaram

 

 

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