CUCM Operating System Administrator Password Recovery

[chrysostomos1980]

Hi to all

I have followed this procedure but i have stucked when i put the cd/dvd..I put an empty cd/dvd but is not moving forward

https://supportforums.cisco.com/docs/DOC-15800

It asked for a media cd/dvd

could you pls give some lights?

Regards

cc

[Gajanan Pande]

Blank CD/DVD wont do, you will have to use any one of the DVD which comes with the CUCM installation kit ( e.g. use CUCM installation DVD ). This step is required to verify if you have inserted original Cisco media/dvd.

GP.

Pls rate helpful posts !!

[chrysostomos1980]

Thank you for the answer. Now the cucm has 6.x version.. I have to put the 6.x version cd or any version will be ok.. I need installation cd/dvd or recovery disk..

Regards

Chrysostomos

Sent from my iPhone

[Gajanan Pande]

As I remember, any DVD which came with the kit should do.

GP.

[Aaron Harrison · Accepted solution]

Hi

I think it's any CD that can be mounted - you're proving that you have physical access to the box, not that you have a disc you can rebuild the server from. I think your problem is that you have used a blank that can't be 'read'.

Aaron

[chrysostomos1980]

Hi to all

thank you for the reply

Problem solved ..Finally aaron had right

Thanks

cc