Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CUCM Report on Calls coming in or going out a PRI interface

I have a CUCM version 8.02 cluster with a PRI connected to one of my voice gateways.  That PRI has multiple numbers routed by the PSTN to it and those numbers get redirected by CUCM to various extensions within the organization.

I can see where in Serviceability, I can run a report on the PRI interface and it will give me utilization hour by hour for the PRI but it is a per centage utilization.  What I would like is a report that would show me hour by hour all calls in or out the PRI interface, preferrably showing the calls out and the calls in but if combined that would be alright also.  I just don't want to have to run twenty or so reports on individual numbers and then put them together.

Anyone know a way of getting this type of report?

Thanks,

Gene

2 REPLIES

Re: CUCM Report on Calls coming in or going out a PRI interface

Don't know of a canned report that will do it, but if you dump out the CDR into an external database, it would be fairly straightforward to generate some summary SQL queries to get you the information.

New Member

Re: CUCM Report on Calls coming in or going out a PRI interface

Atea Systems (www.ateasystems.com) has a gateway utilisation report that will show what you are after. It gives you min/max/peak and average utilisation (channels used) both inbound and outbound. It's part of their Voice Management Suite.

Cheers

Jamie

233
Views
0
Helpful
2
Replies
CreatePlease to create content