Hi All, Got a cucm cluster with connection and uccx - all works fine but we had an AD issue and now the Unified servicabilty account is locked out. I can log into every other account on every other server but just not this account. Is there a way to reset this password - the normal Administrator account is fine - they share the same password
I am not sure what CUCM version are you running but the Serviceability account username and password is the same as the Administration one. If you can login into the Cisco Unified CM Administration, I don't see a reason why it doesn't work.
Take a look at this document that explains how to do so:
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...